Call (855) 817-5667

Ask for Campus Mobile Crisis Response Services

How to request CMCR services

How to request CMCR services for a person experiencing a behavioral health crisis:

(855) 817-5667 - Counseling and Psychological Services front desk (10am-5pm)

(510) 642-6760 - UCPD non-emergency line (during CMCR operational hours)

  • Name, Employee/Student ID number, and date of birth of the person in crisis (if possible)

  • Their location

  • Any possible safety concerns such as weapons, violence, or threats of harming self or others 

  • Your contact information

  • Reason for call (5150 evaluation, wellness check, etc.)

Services Outside of Hours of Operation or Off Campus:

photo of team wearing  yellow t-shirts

photo by Brandon Sanchez Mejia

Current Hours: Wednesday-Friday 12 pm - 10:00 pm 

Please note: For the most up-to-date hours see our calendar. We are not in service over campus holidays and breaks.

Call 1-855-817-5667

Dial 711 for TTY relay services

When to Call

  • Student, staff, or faculty is having a mental/behavioral health crisis

  • There are no immediate safety risks

  • The situation is urgent, but not emergent (life threatening) 

  • Mental health and substance use related issues

What Services We Provide

Campus Mobile Crisis Response responds to non-violent calls of students, faculty and staff experiencing a mental or behavioral health crisis on campus:

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Services Campus Mobile Crisis Response provides:

  • Crisis de-escalation, intervention and assessment:
    • Clinical Mental Health Assessment
    • 5150 Evaluation (If applicable) - Support or coordinate for medical services as needed
    • On-Campus (for students) and Off-Campus Referrals
  • Welfare checks as needed from UHS mental health staff, UCPD (mental health related), Center for Support and Intervention (CSI) and Residential Life
  • Urgent support services following a crisis or a significant event.

We Do Not Respond To

For any of the concerns listed below, call 911 or UCPD Emergency: (510) 642-3333 or Non-Emergency: (510) 642-6760

Campus Mobile Crisis Response does not respond to the situations or events below:

  • Active violence

  • Active suicide attempt

  • Active self-injury with a weapon

  • Domestic violence

  • Brandishing a Weapon 

  • Weapon Present (non-lethal)

  • Medical Call 

  • Active Fire/Hazardous Material

  • Active Drug/Alcohol Use 

  • Active Shooter